Fast and accurate claims settlements

Speed up your property insurance claims fulfilment  with a mobile scoping tool and robust reporting. Edit existing scopes on or offline or use ‘Desk Adjuster’ and ‘Video Connect’ for centralised small loss handling.

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Increased policyholder satisfaction

Use Symbility to provide policyholders secure access to their claim status (rights defined) for full transparency and client ownership.

Consistency in claims

Standardise a consistent property claims process by using Mobile Claims for onsite visits which includes integrated insurance cost data, powered by Cordell. Using Mobile Claims as an all-in-one onsite tool can help create claim consistency and improve the quality of information captured while onsite.

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Centralised efficiency

Minimise the opportunity for miscommunication with all claim participants working from a single, centralised claim file. Setup claim assignment rules and alerts to track the lifecycle of each claim. 

Full team visibility: view internal stakeholder participation and external vendor involvement every step of the claim.

Fully integrated

Using an open API, Symbility can integrate directly with Claims Management Systems  (CMS) and other third party partners. Symbility is also a preferred partner of Guidewire’s ClaimsCenter. 

Measure operational performance and potential: use the standard reporting suite to identify areas for added focus or improvement, including supplier SLAs.

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