Case Study

Mike Pero Mortgages: Keeping customers informed

22 September 2015

Mike Pero Mortgages have been helping Kiwi families realise their home ownership dreams for over 20 years, keeping their customers informed with reliable and accurate property information is an important part of their business.

The challenge:

Mike Pero Mortgages has become a household name across the nation by helping hard working Kiwis into homes for over 20 years. 

As part of their ongoing promise to help New Zealanders realise their home ownership dreams, Mike Pero Mortgages has strived to provide the best possible service to customers. This is especially important in today’s competitive mortgage market where immediate access to accurate property information is essential to provide market leading advice and customer service.  

The solution:

RPNZ by CoreLogic has helped Mike Pero Mortgages streamline their process. According to Simon Frost, National Manager of Mike Pero Mortgages: “Access to accurate and reliable property and rating valuation data is extremely important to our business. By working with RPNZ, we provide our customers with information which makes them much more informed. Having the ability to quickly turn around property searches using RPNZ’s suite of search, monitoring and customised reporting tools enables Mike Pero Advisers to help secure mortgages faster for clients.”  

The business benefit: 

A key benefit that RPNZ has provided Mike Pero Mortgages is the ability to gain a better understanding of customer needs so they can provide the high level of customer service that their clients have come to know and expect. 

“We actively encourage all of our Advisers to use this product. The convenience of RPNZ means we can gather vital information on the market within any region on a laptop, tablet or smartphone”.  

It’s no surprise then, Mike Pero Mortgages finds RPNZ an essential tool for keeping their business right at the forefront of New Zealander’s minds when buying their first, second or future home.  

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